FAQ's
General
What is a travel concierge or travel advisor?
A travel concierge is a personalised travel designer who works for you, unlike a travel agent who works for a supplier. I work directly with you to understand your needs, interests and travel style to create a perfect experience for you and your travel companions. Think of me as a travel designer who gets to know you and your preferences and then tailors your entire journey accordingly.
Are you a travel agency?
No. I am a travel concierge. I don’t sell packages or pre-planned deals. I don’t work for a travel agency or a platform. I work for you. I design travel experiences for individuals based on their specific needs, preferences and wellness goals.
What kind of services do you offer?
I offer a complete travel concierge experience, including itinerary planning, bookings, logistics and wellness integration. This may include flights, hotels, transfers, experiences, wellness treatments, practitioner sessions, restaurant bookings and ongoing support.
How is your service different from a traditional travel agent or online booking site?
I offer personalised travel planning based on your unique wellness needs, lifestyle and goals. I’ve personally travelled to over 111 countries and have extensive knowledge of wellness practices worldwide. You’ll never get a copy-paste itinerary or a random recommendation. Every experience is crafted for you with authenticity, insight and care.
Working Together
How does the travel planning process work?
You start by booking a free 30-minute consultation with me via the website. During this session, we’ll explore your wellness goals, travel preferences and any specific requirements. After the call, I will send you a proposal based on what we discussed. Once you’re happy with the direction, I begin designing your travel experience.
How far in advance should I book?
It’s best to book as early as possible to allow for the best availability and planning. However, I can sometimes accommodate last-minute trips depending on complexity and timing.
How much do you charge?
Initial consultations and simple bookings are usually free of charge. For complex itineraries or multi-destination wellness journeys, a planning fee may apply. This will always be discussed and agreed upon upfront with full transparency.
What if something goes wrong during the trip?
I am available throughout your journey to support you. Whether it’s a missed connection, a sudden change, or anything else, I’ll be there to help resolve the issue and keep your experience as smooth and stress-free as possible.
Can I make changes to my itinerary after it’s confirmed?
Yes, flexibility is part of the service. You can make changes, and I’ll do my best to accommodate them as smoothly as possible.
Wellness Travel
What makes your service unique for wellness travellers?
My approach is deeply personal. I am an advanced yoga practitioner and a psychotherapy student with a global wellness journey of my own. I work with vetted practitioners and properties that offer authentic healing experiences, from ancient rituals to modern therapy.
Can you arrange specific wellness treatments or practices?
Yes. I collaborate with reputable wellness professionals worldwide to offer everything from Ayurvedic therapies and breathwork to sound healing, energy medicine, and integrated therapy retreats.
Do you work with traditional or indigenous healers?
Yes, I have access to trusted traditional healers and authentic indigenous wellness experiences across the world. Each experience is offered with respect and integrity, ensuring cultural sensitivity and personal safety.
Can I book a trip just for relaxation without intense wellness activities?
Of course. Wellness doesn’t always mean rigorous programs. It can simply mean finding balance, joy and calm in a beautiful environment with light activities and nourishment.
What kind of wellness goals do you work with?
Clients come to me with goals including stress reduction, burnout recovery, sleep improvement, anxiety and depression support, hormonal balance (e.g. menopause), weight management, digital detox, emotional healing and general rejuvenation.
I’ve never done wellness travel before. Is it for me?
Absolutely. I specialise in easing people into wellness gently. Whether you’re curious or committed, I tailor the journey to meet you where you are—with no pressure or pretence.
Can you help with mental health retreats or emotional wellness?
Yes. I offer access to emotional healing retreats, and therapeutic experiences that support mental well-being. While I am not a therapist, I work closely with professionals in wellness to create safe, supportive journeys for emotional clarity and renewal.
Is my personal information and wellness journey kept confidential?
Yes. Your privacy and confidentiality are taken very seriously. Whether you’re dealing with emotional health, trauma, or sensitive wellness goals, your journey is handled with complete discretion and care.
Special Needs & Inclusivity
Do you plan LGBTQ+ friendly travel experiences?
Yes, I proudly welcome LGBTQ+ travellers. I work with inclusive properties and experiences to ensure your journey is respectful, affirming and joyful—without the need to explain or edit your identity.
Can you help plan accessible travel for people with disabilities?
Yes. Accessibility is a key part of inclusive travel. Whether it’s mobility needs, sensory sensitivities, or medical equipment, I plan every aspect with thoughtful accommodations to ensure ease and dignity.
Do you offer pet-friendly travel options?
Yes. I can organise pet-friendly accommodations, transport and activities. I also consider pet care, comfort and regulations when planning your itinerary.
Luxury, Group & Adventure Travel
Can you plan group trips or retreats?
Yes. I design corporate wellness retreats, family healing journeys, and small-group escapes that blend connection, purpose and rejuvenation. Each one is tailored to the needs and dynamics of the group.
Do you plan high-end or ultra-luxury trips?
Yes. From private islands to exclusive wellness retreats, luxury experiences are part of what I offer. I work with elite hospitality partners worldwide to deliver unmatched comfort and care.
Can you design adventure travel?
Yes. I am a certified scuba and freediver, and I specialise in combining wellness with adventure. Whether it’s diving with thresher sharks or hiking through sacred mountains, I ensure experiences that excite and heal.